Terms and Conditions

Last updated: 2026-10-28

Welcome to Japanese with Meg. By accessing or using our website and services, you agree to be bound by these Terms and Conditions.

1. Services

We provide online Japanese language lessons and classes. Bookings are made through Acuity Scheduling.

We reserve the right to modify, suspend, or discontinue the services at any time without prior notice.

2. Eligibility

You must be at least 18 years old or have parental/guardian consent to use our services.

3. Booking and Payment

All bookings are made through Acuity Scheduling.

Payment is processed through Stripe using a credit card.

We do not store credit card information. Stripe handles all payment data.

4. Cancellation, Refunds, and Lesson Packages

Free Trial Sessions

・Trial sessions are offered free of charge.

・If you need to cancel or reschedule your trial session, please do so at least 24 hours before the scheduled session whenever possible.

Single Lesson Bookings

・If you cancel at least 24 hours before the scheduled lesson, you will receive a full refund.

・Stripe processing fees are non-refundable.

・Cancellations made less than 24 hours before the scheduled lesson are non-refundable.

Lesson Packages

・The 4-lesson package includes four online Japanese lessons for a total of $200 USD.

・The package is a one-time purchase and does not renew automatically.

・All four lessons must be used within six weeks of the purchase date.

・Unused lessons expire at the end of the validity period and cannot be carried over or refunded.

・Lessons booked using a package are subject to the same 24-hour cancellation policy as single lesson bookings. If a lesson is cancelled at least 24 hours before the scheduled lesson, the lesson credit will be returned to the package.

・Cancellations made less than 24 hours before the scheduled lesson are non-refundable, and the lesson credit will not be returned to the package.

・Package purchases are non-refundable once payment has been processed, except where required by applicable law.

Class Bookings

• Group classes are scheduled sessions.

• Cancellations made at least 24 hours before the scheduled class are eligible for a refund, excluding any non-refundable payment processing fees.

• Cancellations made less than 24 hours before the scheduled class are non-refundable.

• If Japanese with Meg cancels a class, participants will receive a full refund or the option to move their booking to another available class.

5. Intellectual Property

All content provided (audio, scripts, vocabulary lists, PDFs, etc.) is protected by copyright.

You may not copy, distribute, share, or use the content for commercial purposes without our written permission.

6. Limitation of Liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from the use of our services.

Our liability is limited to the amount paid by the user for the relevant lesson, class, or package.

7. Governing Law

These Terms are governed by the laws of Japan.

8. Contact

For questions, contact: hello@japanesewithmeg.com